Claims

Community Financial understands that having to report a claim is not something anybody wants to have to do. Dealing with an Insurance Claims agent during your time of loss can be stressful and confusing.

Community Financial can help.

When you call our office during normal business hours, ask to speak to Clara Wall, our Claims Associate. Clara will gather all the information you need and then connect you with the exact person you need to speak with at your carrier’s office. She will let them know who you are and what your situation is so you don’t have to waste time with policy numbers and red tape. You can then take it from there, or if you’d feel more comfortable, she will be happy to stay on the line with you to make sure everything is taken care of and all your questions are addressed. If the carrier requests that loss notices be faxed, Clara will take care of that for you as well.

Your claims can be submitted directly to the appropriate company either by phone, fax, the Internet or through the links listed below.

Community Financial Insurance Center provides a full-service claims department.
Monday-Thursday 8am – 5pm
Friday 8am – 4:30pm
Excluding Holidays

Toll-free: (800) 210-0002
Direct: (318) 388-3904
Fax: (318) 387-9171
Email:

Community Financial recommends that when reporting a loss, please have the following information available: named insured, insured address, insurance company, policy number, policy period, date of loss, time and location of loss, description of loss and contact information. This will greatly expedite the claims process.

After hours, you will need to contact your Insurance Carrier directly. You can use the phone numbers listed below or the claim phone number provided with your policy.

AAA
AMERICAN RELIABLE
AIG
AMERICA FIRST
AMERICAN MODERN HOME
CHARTER INS. / FINANCIAL INDEMNITY
CNA - COMMERCIAL
ENCOMPASS
EMC - EMPLOYERS MUTUAL INS. CO.
FARMERS INS. GROUP
FIREMAN’S FUND
FOREMOST
GUIDEONE
HANOVER INS. CO. - PERSONAL & COMMERCIAL
HARTFORD - COMMERCIAL AUTO & GENERAL LIABILITY
KEMPER
LAFAYETTE, UNITED FIRE
LOUISIANA CITIZENS
MET LIFE - ECONOMY PREFERED
PROGRESSIVE
TRINITY UNIVERSAL INS. CO.
ST PAUL TRAVELERS - COMMERCIAL LINES
 1-800-222-7623
1-800-245-1505
1-800-433-8880
1-877-263-7890
1-800-543-2644
1-800-456-1919
1-877-262-2727
1-800-588-7400
1-601-977-9170
1-800-435-7764
1-888-347-3428
1-800-527-3907
1-888-748-4326
1-800-628-0250
1-888-525-2652
1-888-252-2799
1-800-343-9131
www.lacitizens.com
1-800-854-6011
1-800-925-2886
1-888-252-2799
1-800-238-6225