Claims

Community Financial understands that having to report a claim is not something anybody wants to have to do. Dealing with an Insurance Claims agent during your time of loss can be stressful and confusing.

Community Financial can help.

When you call our office during normal business hours, ask to speak to Brenda Rowe, our Claims Associate. Brenda will gather all the information you need and then connect you with the exact person you need to speak with at your carrier’s office. She will let them know who you are and what your situation is so you don’t have to waste time with policy numbers and red tape. You can then take it from there, or if you’d feel more comfortable, she will be happy to stay on the line with you to make sure everything is taken care of and all your questions are addressed. If the carrier requests that loss notices be faxed, Brenda will take care of that for you as well.

Your claims can be submitted directly to the appropriate company either by phone, fax, the Internet or through the links listed below.

Community Financial Insurance Center provides a full-service claims department.
Monday-Thursday 8am – 5pm
Friday 8am – 4:30pm
Excluding Holidays

Toll-free: (800) 210-0002
Main: (318) 388-3904
Direct: (318) 807-3502
Fax: (318) 387-9171
Email:

Community Financial recommends that when reporting a loss, please have the following information available: named insured, insured address, insurance company, policy number, policy period, date of loss, time and location of loss, description of loss and contact information. This will greatly expedite the claims process.

After hours, or at anytime, you can contact your Insurance Carrier directly. You can use the phone numbers listed below or the claim phone number provided with your policy.
 

 

AAA 1-800-222-7623
ACCESS HOME 1-888-671-2442
AMERICAN RELIABLE 1-800-245-1505
AIG 1-800-433-8880
AMERICA FIRST 1-877-263-7890
AMERICAN MODERN HOME 1-800-543-2644
AMERISAFE 1-800-699-6240
AMTRUST 1-877-207-3119 ext 8386
ASI 1-866-274-5777
BANKERS 1-800-765-9700
CAPITOL PREFERRED 1-888-388-2742
CENTAURI 1-866-215-7574
CHUBB 1-866-324-8222
CNA - COMMERCIAL 1-877-262-2727
ENCOMPASS 1-800-588-7400
EMC - EMPLOYERS MUTUAL INS. CO. 1-800-677-1137
FARMERS INS. GROUP 1-800-435-7764
FIDELITY FLOOD 1-800-725-9472
FIREMAN’S FUND 1-888-347-3428
FOREMOST 1-800-527-3907
GMAC 1-800-468-3466
GUIDEONE 1-888-748-4326
GULFSTREAM 1-866-485-3005
HARTFORD - COMMERCIAL AUTO & GENERAL LIABILITY 1-888-525-2652
IMPERIAL FIRE 1-888-522-8242
KEMPER 1-888-252-2799
LAFAYETTE, UNITED FIRE 1-800-343-9131
LIGHTHOUSE 1-877-852-0606
LOUISIANA CITIZENS www.lacitizens.com
LUBA 1-888-884-5822
LWCC 1-800-395-0303
MET LIFE - ECONOMY PREFERRED 1-800-854-6011
OCCIDENTAL 1-800-223-5994
PROGRESSIVE 1-800-925-2886
SAFECO 1-800-332-3226
SOUTHERN FIDELITY 1-888-722-4995
ST PAUL TRAVELERS - COMMERCIAL LINES 1-800-238-6225
STONETRUST 1-866-923-1871
SUMMIT 1-800-762-7811
UNITRIN SPECIALTY 1-800-253-7834
ZURICH 1-800-987-3373