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Community Financial understands that having to report a claim is not something anybody wants to have to do. Dealing with an Insurance Claims agent during your time of loss can be stressful and confusing.

Community Financial can help.

When you call our office during normal business hours, ask to speak to one of our friendly Account Executives. They will gather all the necessary information and then connect you with the exact person you need to speak with at your carrier’s office. Your Account Executive will let them know who you are and what your situation is so you don’t have to waste time with policy numbers and red tape. You can then take it from there, or if you’d feel more comfortable, they will be happy to stay on the line with you to make sure everything is taken care of and all your questions are addressed. If the carrier requests that loss notices be faxed, your Account Executive will take care of that for you as well.

Your claims can be submitted directly to the appropriate company either by phone, fax, the Internet or through the links listed below.

Community Financial Insurance Center provides full-service claims assistance.
Monday-Thursday 8am – 5pm
Friday 8am – 4:30pm
Excluding Holidays

Toll-free: (800) 210-0002
Main: (318) 388-3904
Fax: (318) 387-9171 or (888) 716-7290

Community Financial recommends that when reporting a loss, please have the following information available: named insured, insured address, insurance company, policy number, policy period, date of loss, time and location of loss, description of loss and contact information. This will greatly expedite the claims process.

After hours, or at any time, you can contact your Insurance Carrier directly. You can use the web-link or phone number listed below or the claim phone number provided with your policy.


Select your Carrier Name Phone Number
Access Home 1-888-671-2442
AEGIS Security 1-855-790-0550
American Modern 1-800-375-2075
American Reliable Insurance 1-800-245-1505
Americas Insurance 1-800-742-3109
AmTrust Group 1-888-239-3909
Anchor Insurance 1-844-365-5588
Bankers Insurance Group 1-800-765-9700
Berkshire Hathaway GUARD 1-888-639-2567
Berkshire Hathaway Homestate 1-800-356-5750
CapitolPreferred Insurance 1-888-388-2742
Centauri Insurance 1-866-215-7574
Chubb One 1-800-252-4670
Church Mutual 1-800-554-2642
CNA 1-877-262-2727
EMC Insurance 1-888-362-2255
Encompass 1-800-588-7400
Excalibur National Insurance 1-888-987-3598
Family Security 1-888-993-3742
Federated National Insurance 1-800-293-2532
Foremost 1-800-274-7865 (Auto)
Foremost 1-800-527-3907 (Other)
GuideOne 1-888-748-4326
Gulfstream 1-866-485-3005
Hartford Small Commercial 1-800-327-3636
Kemper 1-888-252-2799
Liberty Mutual 1-800-362-0000
Lighthouse Property Insurance Corp. 1-877-852-0606
Louisiana Citizens Property Insurance Corp. 1-888-568-6455
Maison Insurance 1-844-962-4766
MetLife Auto & Home 1-800-854-6011
National General Insurance 1-800-325-1088
Occidental Fire & Casualty 1-800-780-8423
Ocean Harbor 1-855-585-0500
Progressice / Progressive Home 1-800-776-4737
RISCOM 1-866-265-1557
Safeco 1-800-332-3226
Safepoint Insurance Company 1-855-252-4615
Service Insurance Company 1-800-780-8423
Southern Fidelity 1-866-722-4995
Spinnaker Insurance Company 1-866-413-7042
State National Fire Insurance Company 1-800-234-0183
Travelers 1-800-238-6225
United Fire Group 1-800-343-9131
UPC Insurance 1-888-256-3378
US Assure/Zurich Builders Risk 1-800-987-3373
Wright National Flood 1-800-725-9472
Zurich 1-800-987-3373